You Had Me At #Fail – Update

Posted: November 10, 2009 in ribbit mobile, Ribbit.com, ui, user experience, user interface, ux, ux for content
Tags: , , , , , ,

Kudos to Ribbit Mobile for figuring out why their Ribbit instructions on the website wouldn’t work for the Blackberry.  For those of you experiencing the same thing, all you need to do is enter *712064531140 and press SEND/CALL on your Blackberry. Then log back into Ribbit Mobile to complete registration.

Then you can use their service. I’ve been using it for several days now, allowing calls to go through to VM and getting the texts sent to me. Their voice recognition software is only as good as the voice mail that is left. But never fear, you can still hear the original voicemail either by calling the new VM number they give you or listening to it directly from the web interface.  I still stand by my original post – Ribbit needs to work the bugs out of the user interface, but they still get two thumbs up for figuring out the problem and sending me directions for resolution.
Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s